Retail Store Supervisor: Lead, Train & Elevate Service

Bestway Group; Axminster; Hybride; GBP 23 000 - 32 000; Plein temps

Résumé du poste

Talosats Careers is seeking a proactive and passionate Supervisor to join our store in the United Kingdom. You will lead a fast-paced retail team, ensuring excellent customer service and brand-aligned store presentation.

You will manage a range of duties from staffing and training to upselling promotions, while maintaining policy compliance and community engagement. Flexible shifts from early morning to late evening are required.

Qualifications

• Excellent communication skills.
• High personal and professional standards.
• Strong decision-making skills and sense of responsibility.
• Ability to delegate tasks effectively.
• Ability to work under pressure and handle challenging situations professionally.
• Ability to manage a diverse range of activities and multitask.
• Flexibility to work across 7 days a week.

Responsabilités

• Provide first class customer service.
• Present the store in line with brand standards.
• Promptly resolve or report issues affecting the customer experience.
• Communicate positively with colleagues, offering advice and assistance.
• Build relationships with the local community to represent the brand positively.
• Ensure company policies and procedures are followed.
• Upsell and promote promotions company-wide.
• Provide training to new team members.
• Continually advance product knowledge.

Connaissances

Communication skills

Professional standards

Decision making

Delegation

Work under pressure

Multitasking

Flexibility

Description du poste

Talosats Careers is seeking a proactive and passionate Supervisor to join our store in the United Kingdom. You will lead a fast-paced retail team, ensuring excellent customer service and brand-aligned store presentation.

You will manage a range of duties from staffing and training to upselling promotions, while maintaining policy compliance and community engagement. Flexible shifts from early morning to late evening are required.