Store Supervisor — Lead Team & Customer Experience

Entertainer; Craigavon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

MyView PayNow

Birthdays & 30 days holiday

Store toy discount

High Street discounts

Cycle purchase scheme

Virtual GP

enhanced maternity/paternity pay

Annual Profit Share

Life Cover

Job summary

The Entertainer in Craigavon is seeking a 30-hour Store Supervisor to join the management team. You will support the Store Manager, oversee daily operations, and cover days off to keep the store running smoothly while maintaining high standards of customer service.

You will lead a small team, ensure efficient till operations, and drive promotions while managing stock and deliveries. The role requires flexibility, weekend cover, and a proactive, energetic approach to retail leadership.

Qualifications

• Experience of managing or supervising a small team.
• Flexible approach to working hours and commitment to resource the store effectively.
• Tech savvy with computers/tablets to complete tasks and boost productivity.
• Ability to spot sales opportunities and implement new ideas.

Responsibilities

• Open and close the store, including Sundays on a rota basis and run the store in the absence of management.
• Ensure smooth day-to-day operations, cash handling, till reconciliations and refunds.
• Lead by example with exceptional customer service and motivate the team.
• Implement in-store promotions, stay commercially aware, inform staff and keep them engaged.
• Participate in stock management, stockroom standards, deliveries, merchandising and minimise stock loss.

Skills

Team management experience

Job description

The Entertainer in Craigavon is seeking a 30-hour Store Supervisor to join the management team. You will support the Store Manager, oversee daily operations, and cover days off to keep the store running smoothly while maintaining high standards of customer service.

You will lead a small team, ensure efficient till operations, and drive promotions while managing stock and deliveries. The role requires flexibility, weekend cover, and a proactive, energetic approach to retail leadership.