Retail Supervisor — Lead Store Team & Customer Experience

Entertainer; Exeter; Hybrid; GBP 20,000 - 28,000; Part time

Benefits offered by this job

MyView PayNow

Birthday Leave and 30 days holiday

Store toy discount

Retail discounts

Cycle Purchase scheme

Retail Trust benefits

Enhanced maternity/paternity pay

Annual Profit Share

Life Cover

Job summary

The Entertainer is recruiting a 30-hour Supervisor for the Exeter Guildhall Shopping Centre store. You will support the Store Manager, lead a small team and ensure the store runs smoothly, delivering excellent customer service and strong merchandising standards.

You will be energetic, flexible with hours, especially October–December, and comfortable with weekend key-holder duties. Training and development opportunities are provided.

Qualifications

• Experience of managing or supervising a small team.
• Flexible approach to working hours and commitment to resource the store.
• Confidence using computers/tablets to complete tasks and increase productivity.
• Ability to identify sales opportunities and implement new ideas.

Responsibilities

• Opening and closing the store, including Sundays on a rota basis and running the store in the absence of management.
• Ensure smooth day-to-day operations, including cash/till areas, refunds, till reconciliations.
• Lead by example with exceptional customer service, inspiring the team.
• Implement in-store promotions, stay commercial, motivate and inform staff.
• Participate in stock management, stockroom standards, deliveries, merchandising, stock loss control.

Skills

Team supervision

Flexible hours

Tech savvy

Sales opportunities

Job description

The Entertainer is recruiting a 30-hour Supervisor for the Exeter Guildhall Shopping Centre store. You will support the Store Manager, lead a small team and ensure the store runs smoothly, delivering excellent customer service and strong merchandising standards.

You will be energetic, flexible with hours, especially October–December, and comfortable with weekend key-holder duties. Training and development opportunities are provided.