Store Supervisor: Lead Service & Growth

Screwfix; Armagh; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Award-winning pension scheme

Life cover

20% staff discount

Discounted healthcare

Company share save

Training and development

Location allowance

Job summary

Screwfix in the United Kingdom is seeking a capable Supervisor or Duty Manager to lead a small team in a fast-paced retail environment. You’ll guide customers to the right products, maintain store standards, and contribute to sales through outstanding service.

You’ll thrive on helping colleagues, enjoy flexible hours, and benefit from the company’s training, pension, life cover, and staff discounts. Joining Screwfix means being part of a supportive team with opportunities to grow and develop.

Qualifications

• Experience as a supervisor or duty manager managing a small team in a fast-paced environment.
• Excellent customer service skills and ability to translate into sales.
• Curiosity, willingness to learn and continuous improvement.
• Passionate about the business and helping customers.
• Friendly, flexible, reliable, and hardworking.

Responsibilities

• Lead in-store as the face of the team and guide customers to the right products.
• Maintain store standards including cash reconciliations, customer queries, audits and stock management.
• Collaborate with team to create a high-energy, enjoyable store atmosphere.

Skills

Team leadership

Customer service

Sales mindset

Flexible/durable

Honesty & reliability

Job description

Screwfix in the United Kingdom is seeking a capable Supervisor or Duty Manager to lead a small team in a fast-paced retail environment. You’ll guide customers to the right products, maintain store standards, and contribute to sales through outstanding service.

You’ll thrive on helping colleagues, enjoy flexible hours, and benefit from the company’s training, pension, life cover, and staff discounts. Joining Screwfix means being part of a supportive team with opportunities to grow and develop.