Store Supervisor — Lead Customer Experience & Team

Screwfix; Nottingham; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% staff discount

Discounted healthcare

Company share save schemes

Training & development

Job summary

Screwfix is seeking a Retail Supervisor to lead in-store operations, drive excellent customer service and support sales growth. You will manage a small team, uphold store standards, handle stock and cash processes, and work collaboratively with colleagues to deliver a great shopping experience.

Join a dynamic team with strong training, clear career progression, and an emphasis on work-life balance. A competitive salary and employee benefits await in this busy retail environment.

Qualifications

• Experience supervising a small team in a fast-paced environment.
• Excellent customer service and ability to translate into sales.
• Passionate and proactive about the business.

Responsibilities

• Host in store, leading the team and exemplifying great service.
• Ensure store standards, manage cash reconciliations, handle queries, audit compliance and stock control.
• Collaborate with teammates to maintain a positive, productive store environment.

Skills

Team supervision

Customer service

Sales focus

Flexibility

Job description

Screwfix is seeking a Retail Supervisor to lead in-store operations, drive excellent customer service and support sales growth. You will manage a small team, uphold store standards, handle stock and cash processes, and work collaboratively with colleagues to deliver a great shopping experience.

Join a dynamic team with strong training, clear career progression, and an emphasis on work-life balance. A competitive salary and employee benefits await in this busy retail environment.