Retail Supervisor - Lead Team, Service & Growth

Screwfix Direct Ltd.; Rawtenstall; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme (up to 14% Kingfisher)

Life cover

Discounts with Screwfix and B&Q

Company share save schemes

Training and development

Job summary

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, set high standards, and guide a small team to deliver exceptional customer service and sales.

You'll manage store standards, cash reconciliations, stock, and customer queries, while benefiting from an award-winning pension scheme, life cover, partner discounts, and ongoing training to support your career.

Qualifications

• Experienced supervisor or duty manager with small team leadership in a fast-paced environment.
• Excellent customer service and ability to translate it into sales.
• Friendly, flexible, reliable, and hard-working.
• Passionate about our business.

Responsibilities

• Lead in-store, host the team and model great service.
• Maintain store standards, cash reconciliations, stock management, and customer queries.
• Collaborate with colleagues to drive sales and team spirit.

Skills

Customer service

Team leadership

Store operations

Cash handling

Job description

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, set high standards, and guide a small team to deliver exceptional customer service and sales.

You'll manage store standards, cash reconciliations, stock, and customer queries, while benefiting from an award-winning pension scheme, life cover, partner discounts, and ongoing training to support your career.