Store Supervisor — Designer Toy Retail Leader (Birmingham)

POP MART UK CORPORATION LTD; Park Central; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Company pension

Bonus scheme

Job summary

POP MART UK CORPORATION LTD is seeking a Store Supervisor for the Birmingham New Street location. You will support the Assistant Store Manager in all retail operations, lead a diverse sales team, and ensure exceptional customer service aligned with POP MART standards.

A strong focus on inventory control, merchandising, and sales execution is required. You will manage daily store activities, train staff, and implement strategies to achieve targets while maintaining a welcoming, structured

Qualifications

• Proven management experience in retail or similar environments.
• Excellent communication and leadership abilities.
• Strong organizational skills and attention to detail.

Responsibilities

• Act as store-in-charge and oversee daily operations.
• Provide exceptional customer service and resolve issues.
• Train and supervise the sales team and ensure policy adherence.
• Collaborate with Store Manager on sales strategies and stock replenishment.
• Monitor inventory, prevent stock loss, and maintain store presentation.

Skills

Retail leadership

Customer service

Sales targets

Team training

Job description

POP MART UK CORPORATION LTD is seeking a Store Supervisor for the Birmingham New Street location. You will support the Assistant Store Manager in all retail operations, lead a diverse sales team, and ensure exceptional customer service aligned with POP MART standards.

A strong focus on inventory control, merchandising, and sales execution is required. You will manage daily store activities, train staff, and implement strategies to achieve targets while maintaining a welcoming, structured