Assistant Store Manager — Designer Collectibles Retail

POP MART UK CORPORATION LTD; Frankley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Monthly appreciation gifts

Structured bonus scheme

Employee Assistance Programme (EAP)

Training and development programs

Regular team events

Job summary

POP MART UK CORPORATION LTD in Birmingham New Street is seeking an Assistant Store Manager to support the Store Manager in daily retail operations and to deliver outstanding customer service that drives sales. You will lead a team, train staff, manage inventory, and ensure excellent visual merchandising in a fast-paced environment.

This full-time role requires leadership, strong organisational skills, and fluent English.

Qualifications

• 2+ years full-time store management experience.
• Excellent communication and leadership skills.
• Proactive with strong customer service orientation.

Responsibilities

• Oversee all aspects of store operations alongside the Store Manager.
• Provide exceptional customer service and resolve issues promptly.
• Train and supervise the sales team to adhere to policies and drive sales targets.
• Coordinate with merchandising for inventory replenishment and stock control.
• Maintain store appearance and cleanliness to POP MART standards.

Skills

Store management

Leadership

Customer service

English proficiency

Job description

POP MART UK CORPORATION LTD in Birmingham New Street is seeking an Assistant Store Manager to support the Store Manager in daily retail operations and to deliver outstanding customer service that drives sales. You will lead a team, train staff, manage inventory, and ensure excellent visual merchandising in a fast-paced environment.

This full-time role requires leadership, strong organisational skills, and fluent English.