Designer Toy Retail Associate – Flexible Hours

Pop Mart; Birmingham; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Monthly appreciation gifts

Bonus scheme

Employee Assistance Programme (EAP)

Aon employee benefits

Training and development programmes

Team events

40-hour workweek

Paid lunch

Job summary

POP MART is hiring a Full Time Retail Assistant at Birmingham New Street to join our dynamic European retail team. You will deliver exceptional customer service, manage daily cashier operations, and support our fast-paced store with a passion for designer toys and pop culture.

The role requires fluent professional English, strong customer service skills, and a team-oriented attitude. Flexible hours including nights, weekends and holidays are expected as part of a 40-hour workweek with paid lunch.

Qualifications

• Fluent in professional English.
• Proactive with strong customer service skills.
• Team-oriented with ability to work in a team.

Responsibilities

• Provide exceptional customer service and resolve any customer issues or complaints.
• Manage the cashier point’s daily opening and closing procedures.
• Be available to work flexible hours, including nights, weekends, and holidays.

Skills

Fluent English

Customer service

Teamwork

Job description

POP MART is hiring a Full Time Retail Assistant at Birmingham New Street to join our dynamic European retail team. You will deliver exceptional customer service, manage daily cashier operations, and support our fast-paced store with a passion for designer toys and pop culture.

The role requires fluent professional English, strong customer service skills, and a team-oriented attitude. Flexible hours including nights, weekends and holidays are expected as part of a 40-hour workweek with paid lunch.