Designer Toy Retail Associate — Flexible Hours

POP MART UK CORPORATION LTD; Frankley; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Monthly appreciation gifts

Bonus scheme

Employee Assistance Programme (EAP)

Discount platform

Training & development

Team events

Job summary

POP MART UK CORPORATION LTD is seeking a Full-time Retail Assistant for our Birmingham New Street store. You will deliver exceptional customer service, manage the cashier daily opening/closing, and work flexible hours including nights and weekends.

Fluent English and proactive customer service are essential. You will join a young, multicultural team and contribute to a fast-paced retail environment. POP MART offers a structured bonus scheme, employee benefits, and team events.

Qualifications

• Fluent in professional English, with excellent verbal and written communication.
• Proactive with strong customer service skills to provide a memorable shopping experience.
• Team-oriented with the ability to work well in a team.

Responsibilities

• Provide exceptional customer service and resolve any customer issues or complaints.
• Manage the cashier point’s daily opening and closing procedures.
• Be available to work flexible hours, including nights, weekends, and holidays.

Skills

Customer service

Teamwork

Communication skills

Job description

POP MART UK CORPORATION LTD is seeking a Full-time Retail Assistant for our Birmingham New Street store. You will deliver exceptional customer service, manage the cashier daily opening/closing, and work flexible hours including nights and weekends.

Fluent English and proactive customer service are essential. You will join a young, multicultural team and contribute to a fast-paced retail environment. POP MART offers a structured bonus scheme, employee benefits, and team events.