Store Supervisor

The Yorkshire Trading Company; Whitby; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

5.6 weeks annual leave (pro rata)

12.5% Discount after induction period

Work place pension scheme

Job summary

The Yorkshire Trading Company in Whitby is seeking a part-time team member to support day-to-day store operations on a rota that includes some weekends. You will assist with cash handling, customer service, and stock replenishment on the shop floor.

Join a growing family-owned business with 42 stores across Yorkshire, Lincolnshire and the North East, plus a busy ecommerce operation. Training and a weekend rota are included.

Qualifications

• Flexible to work 24 hours over 3 days including weekends.
• Experience in cash handling and customer service.
• Ability to deputise for Store Manager when required.

Responsibilities

• Assist the store manager in day-to-day operations.
• Deputise in absence of Store Manager (key holder).
• Help train retail colleagues on floor, cashiers and replenishment team.
• Maintain store displays, stock rotation and stock put-away.
• Stay up-to-date with products, services and promotions.
• Handle customer questions, complaints and issues.
• Direct customers to racks and counters, delivering traditional customer service.
• Contribute to team effort to achieve related results.

Skills

Customer service

Teamwork

Cash handling

Tools

POS system

Job description

24 Hours over 3 days, to include some weekends on a rota basis

The ideal candidate would benefit from being flexible as additional hours may be required at busy times

Duties to include but are not limited to:

• To assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions.
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed.
• Cashing up duties as and when required
• Ensure pricing is correct.

Yorkshire Trading Company, are a growing family owned run business with 42 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

• 5.6 weeks annual leave (pro rata)
• 12.5% Discount after a 6 week induction period
• Work place pension scheme

Job Types: Part-time, Permanent

Part-time hours:

• 24 Hours over 3 days, to include some weekends on a rota basis.