Store Supervisor

The Yorkshire Trading Company; Northallerton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

5.6 weeks annual leave (pro rata)

12.5% Discount after induction period

Work place pension scheme

Job summary

The Yorkshire Trading Company in Northallerton is seeking a Retail Store Supervisor for a part-time role. You will assist the store manager daily, deputise as key holder, and help train retail colleagues including cashiers and the replenishment team on the shop floor.

You will work on displays, stock rotation, pricing accuracy, and deliver excellent customer service while handling queries and contributing to team efforts. This position includes weekend rota shifts.

Qualifications

• Assist the store manager in day-to-day running of the store.
• Deputise in the absence of the Store Manager (key holder).
• Support in training retail colleagues, including cashiers and replenishment team.

Responsibilities

• Work on store displays / stock rotation and put away.
• Handle customer questions, complaints, and issues.
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Cashing up duties as and when required
• Ensure pricing is correct.

Skills

Customer service

Cash handling

Team leadership

Stock rotation

Job description

We have an opportunity for a Retail Store Supervisor to join the team in our Northallerton Store.

The position is based on:

• 24 Hours over 3 days, to include some weekends on a rota basis

The ideal candidate would benefit from being flexible as additional hours may be required at busy times

Duties to include but are not limited to:

• To assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions.
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed.
• Cashing up duties as and when required
• Ensure pricing is correct.

Yorkshire Trading Company, are a growing family owned run business with 42 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

5.6 weeks annual leave (pro rata)

12.5% Discount after a 6 week induction period

Work place pension scheme

Job Types: Part-time, Permanent

Part-time hours:

• 24 Hours over 3 days, to include some weekends on a rota basis.