Store Supervisor

Yorkshire Trading Company Ltd; Otley; In loco; GBP 12.000 - 17.000; Part-time

Descrizione del lavoro

Yorkshire Trading Company Ltd is recruiting a Retail Store Supervisor for our Otley store. The role is 32 hours over 4 days, with weekend rota shifts and potential extra hours during busy periods.

You will support the store manager in daily operations, train staff, and ensure excellent customer service while maintaining displays and stock control. Ideal candidates will be flexible, with strong cash handling, team leadership and merchandising skills.

Mansioni

• Assist the store manager in the day-to-day running of the store.
• Deputise in the absence of the Store Manager (key holder).
• Support in the management and training of retail colleagues, including cashiers and the replenishment team.
• Work on store displays, stock rotation and put away.
• Handle customer questions, complaints, and issues.

Conoscenze

Customer service

Cash handling

Staff supervision

Visual merchandising

Descrizione del lavoro

Yorkshire Trading Company, are a growing family owned run business with 42 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

We have an opportunity for a Retail Store Supervisor to join the team in our Otley Store.

The position is based on:

• - 32 Hours over 4 days, to include some weekends on a rota basis

The ideal candidate would benefit from being flexible as additional hours may be required at busy times

Duties to include but are not limited to:

• - To assist the store manager in the day to day running of the store
• - Deputise in the absence of the Store Manager (key holder)
• - Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• - Work on store displays / stock rotation and put away
• - Keep up-to-date with all of our products, services and promotions.
• - Handle customer questions, complaints, and issues
• - Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• - Contributes to the team effort by accomplishing related results as needed.
• - Cashing up duties as and when required
• - Ensure pricing is correct.
• - The list above is not exhaustive

5.6 weeks annual leave (pro rata)

Job Types: Part-time, Permanent

Part-time hours:

• -32 Hours over 4 days, to include some weekends on a rota basis.