Store Shift Leader - Lead Team, Elevate Customer Experience

Lidl GB; Kingsteignton; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

30–35 days holiday (pro rata)

10% in-store discount

Enhanced family leave

Pension scheme

Long service awards

Job summary

Lidl GB is seeking a Retail Shift Manager in the United Kingdom to motivate a team, delegate tasks and manage store operations during shifts. The role emphasizes delivering excellent customer service while maintaining stock, cash processes, and daily store performance.

You will benefit from a competitive hourly rate (£15.45-£15.95), 35 hours per week, and a comprehensive benefits package including store discounts, holiday entitlement pro rata, and family leave.

Qualifications

• Experience leading a team to achieve targets in a bustling, fast-paced store.
• Ability to delegate tasks and motivate colleagues.
• Patience and a friendly manner with the ability to stay calm under pressure.
• Passion to thrive as part of the Store Team.
• Proactive approach to develop colleagues and store operations.

Responsibilities

• Motivate and support your team, aligning with Leadership and Company Principles.
• Swiftly solve problems and delegate tasks to ensure smooth shifts.
• Create an environment where colleagues can succeed together.
• Manage store operations and supervise colleagues in the Store Manager’s absence.
• Handle freshness, cash processes, inventory and stock management to run shifts smoothly.
• Deliver the best possible customer experience every visit.

Job description

Lidl GB is seeking a Retail Shift Manager in the United Kingdom to motivate a team, delegate tasks and manage store operations during shifts. The role emphasizes delivering excellent customer service while maintaining stock, cash processes, and daily store performance.

You will benefit from a competitive hourly rate (£15.45-£15.95), 35 hours per week, and a comprehensive benefits package including store discounts, holiday entitlement pro rata, and family leave.