Store Shift Lead — People-First Retail Leader

Tesco Retail; Millom; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is hiring a Shift Lead to lead daily store operations and deliver an outstanding customer experience. You will manage in-store teams, coordinate tasks across departments, and act as the on-shift leader when the Manager is absent.

The role demands strong people skills and a passion for service. Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum of 16 hours per week and opportunities for 12-hour roles in some locations.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and customer-service focus.
• Able to motivate and inspire others.

Responsibilities

• Lead the store in the Manager’s absence.
• Coach colleagues and give feedback.
• Ensure outstanding service and meet customer needs.
• Build inclusive, positive team relationships.

Job description

Tesco is hiring a Shift Lead to lead daily store operations and deliver an outstanding customer experience. You will manage in-store teams, coordinate tasks across departments, and act as the on-shift leader when the Manager is absent.

The role demands strong people skills and a passion for service. Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum of 16 hours per week and opportunities for 12-hour roles in some locations.