Store Shift Lead — Flexible Hours, Team Leadership

Tesco; Preston; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

Flexible working

Colleague Clubcard discount

Life cover and pension

Wellbeing services

Discounts and cycle-to-work schemes

Uniform provided

Job summary

Tesco is seeking a Shift Lead to help run busy store floors and lead a team to deliver a great customer experience. You’ll supervise across departments and act as the go-to person for day-to-day queries, ensuring service standards remain high.

Your role supports colleagues, adapts flexibly to change, and helps the store operate smoothly, with a focus on inclusivity and quality service.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Clear communicator, using a variety of methods to keep the team well informed.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with colleagues, the go-to person for day-to-day queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Staying curious and seeking opportunities to serve customers and communities.

Skills

Team leadership

Retail experience

Communication

Job description

Tesco is seeking a Shift Lead to help run busy store floors and lead a team to deliver a great customer experience. You’ll supervise across departments and act as the go-to person for day-to-day queries, ensuring service standards remain high.

Your role supports colleagues, adapts flexibly to change, and helps the store operate smoothly, with a focus on inclusivity and quality service.