Store Shift Lead — Flexible Hours & Great Service

Tesco; Port Talbot; Sur place; GBP 21 000 - 23 000; Plein temps

Résumé du poste

Tesco is hiring a Shift Lead to help run a store floor with passion for customers and team success. You'll supervise daily operations, support colleagues, and ensure great service during peak times.

With the role requiring 18+ and hours scheduled within availability windows, you’ll lead the team in the Store Manager’s absence, drive smooth shifts, and maintain a safe, inclusive environment across store areas.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service focus and execution at the store level.
• Clear communicator across all store roles and departments.

Responsabilités

• Lead the store team to deliver a great customer experience.
• Oversee day-to-day operations across store areas and colleagues.
• Be the go-to person for daily queries and issues in Manager's absence.
• Foster inclusive relationships and coach colleagues for great service.
• Make flexible, balanced decisions and adapt to change.

Connaissances

Team leadership

Customer service

Communication

Store operations

Description du poste

Tesco is hiring a Shift Lead to help run a store floor with passion for customers and team success. You'll supervise daily operations, support colleagues, and ensure great service during peak times.

With the role requiring 18+ and hours scheduled within availability windows, you’ll lead the team in the Store Manager’s absence, drive smooth shifts, and maintain a safe, inclusive environment across store areas.