Store Shift Lead — Flexible Hours, Customer Focus

Tesco UK; St Andrews; On-site; GBP 21,000 - 22,000; Full time

Job summary

Tesco UK is seeking a Shift Lead to supervise store shifts and deliver a high standard of customer service. You will lead a team across all store areas, coach colleagues, and act as the go-to person for day-to-day operations.

The role emphasizes inclusive leadership and strong communication to ensure excellent service for every customer. Applicants should be 18 or over, with experience in a fast-paced retail environment.

Qualifications

• Experience leading or managing in a fast-paced retail environment.
• Strong role modelling of service and team development.
• Clear communication and inclusivity with colleagues.

Responsibilities

• Lead the store team in the Manager's absence and deliver great in-store experiences.
• Coordinate across all store areas and support day-to-day operational queries.
• Coach colleagues, provide feedback, and drive excellent customer service.
• Build positive relationships to foster an inclusive team environment.

Skills

Leadership

Communication

Teamwork

Customer Service

Job description

Tesco UK is seeking a Shift Lead to supervise store shifts and deliver a high standard of customer service. You will lead a team across all store areas, coach colleagues, and act as the go-to person for day-to-day operations.

The role emphasizes inclusive leadership and strong communication to ensure excellent service for every customer. Applicants should be 18 or over, with experience in a fast-paced retail environment.