Shift Lead — Customer‑Focused Store Team, Flexible Hours

Tesco UK; Corby; On-site; GBP 18,000 - 26,000; Full time

Job summary

Tesco UK is seeking a Shift Lead to motivate and manage store teams, ensuring outstanding customer service and smooth daily operations. You will oversee shifts, communicate clearly with colleagues, and respond quickly to store needs while maintaining a positive, inclusive work environment.

This role offers varied hours, a commitment to customer focus, and opportunities to grow within Tesco's store leadership track. A strong retail background and leadership mindset are essential.

Qualifications

• Experience leading a team in a fast-paced retail setting.
• Strong customer service and communication skills.
• Capable of working across store areas and with colleagues.

Responsibilities

• Lead store team to deliver great customer experiences.
• Coordinate across all store areas and act as day-to-day operations lead in manager's absence.
• Foster inclusive, positive teamwork and performance.

Skills

Team leadership

Customer service

Communication

Retail experience

Job description

Tesco UK is seeking a Shift Lead to motivate and manage store teams, ensuring outstanding customer service and smooth daily operations. You will oversee shifts, communicate clearly with colleagues, and respond quickly to store needs while maintaining a positive, inclusive work environment.

This role offers varied hours, a commitment to customer focus, and opportunities to grow within Tesco's store leadership track. A strong retail background and leadership mindset are essential.