Store Product Team Lead: Elevate Customer Experience

River Island Clothing Co., Ltd.; Dudley; On-site; GBP 23,000 - 32,000; Full time

Job summary

River Island Clothing Co., Ltd. in Dudley Merryhill is seeking a Product Team Leader to lead, inspire and empower the store team to deliver an outstanding customer journey and a great place to work.

You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Reporting to the Product Manager, you will support the Commercial Manager to develop the team, maintain high

Responsibilities

• Deliver great product placement and ‘wow’ wearable outfits.
• Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
• Confidently duty manage in all areas of the store operation including service, people, and operations.
• Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making.

Job description

River Island Clothing Co., Ltd. in Dudley Merryhill is seeking a Product Team Leader to lead, inspire and empower the store team to deliver an outstanding customer journey and a great place to work.

You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Reporting to the Product Manager, you will support the Commercial Manager to develop the team, maintain high