Retail Product Team Lead — Elevate Visuals & Customer Experience

RIVER ISLAND; Plymouth; On-site; GBP 22,000 - 34,000; Full time

Benefits offered by this job

50% staff discount

Uniform allowance

Retail Trust benefits

Kindness Cupboards for essentials

Family-support options

Giver Island charity match

Bonus scheme

Pension plan

28/30 days holiday

Job summary

River Island is seeking a Product Team Leader on a 6‑month fixed-term basis in the United Kingdom. You will guide and inspire the store team to deliver an outstanding customer journey, maintain high visual standards, and drive sales performance.

You will support the Product/Commercial Manager and manage day-to-day operations, ensuring excellent service, productivity, and team engagement in a fast-paced retail environment.

Qualifications

• Experience supervising store teams and leading colleagues.
• Strong communication and interpersonal abilities.
• Knowledge of visual merchandising and store standards.
• Willingness to work weekends and holidays as required.
• Passion for fashion and customer experience.

Responsibilities

• Lead store team to deliver an inspiring customer journey.
• Ensure high visual standards across the store and displays.
• Duty manage across service, people, and operations.
• Support product and commercial managers to empower the team.
• Drive store KPIs including sales, stock loss, and conversion.

Skills

Team leadership

Retail experience

Communication skills

Motivate a team

Adaptability

Hands-on

Weekend availability

Tools

POS system

Job description

River Island is seeking a Product Team Leader on a 6‑month fixed-term basis in the United Kingdom. You will guide and inspire the store team to deliver an outstanding customer journey, maintain high visual standards, and drive sales performance.

You will support the Product/Commercial Manager and manage day-to-day operations, ensuring excellent service, productivity, and team engagement in a fast-paced retail environment.