Retail Product Team Leader: Elevate Customer Journeys

RIVER ISLAND; Coagh; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Staff discount 50%

Uniform allowance

Wellbeing support

Bonus scheme

Private pension

Job summary

River Island in the United Kingdom is seeking a Product Team Leader to guide and inspire the store team, delivering an exceptional customer journey and high standards of visual execution. You will support the Product/Commercial Manager and help create a great place to work while driving sales and KPI performance.

The role involves hands-on leadership, store operations, and continuous development of the team to maximise customer satisfaction and commercial results.

Qualifications

• Previous experience in retail, preferably in a supervisor role.
• Strong communication and interpersonal skills.
• Proactive, adaptable and able to thrive in a fast-paced environment.

Responsibilities

• Deliver great product placement and 'wow' wearable outfits.
• Maintain strong visual standards focused on the customer journey.
• Duty manage across store operations including service, people and operations.
• Support the Product/Commercial Manager to empower the team and deliver for the customer.

Skills

Leadership

Customer service

Visual merchandising

People development

Job description

River Island in the United Kingdom is seeking a Product Team Leader to guide and inspire the store team, delivering an exceptional customer journey and high standards of visual execution. You will support the Product/Commercial Manager and help create a great place to work while driving sales and KPI performance.

The role involves hands-on leadership, store operations, and continuous development of the team to maximise customer satisfaction and commercial results.