Store Operations & Trading Lead

Sainsbury's; Salisbury; On-site; GBP 28,530 - 34,870; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food & hot drinks

Pension match

Share scheme

Wellbeing support

Cycle to Work

Gym offers

Job summary

Sainsbury's is seeking a Customer and Trading Manager for a small supermarket in Salisbury. The role focuses on keeping the store running smoothly, supervising a team of managers, and ensuring excellent service for customers.

You will lead operations during the day, handle performance and scheduling, and cooperate with nearby stores as needed. This permanent, full-time position includes a commitment to community and career development.

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Delivers KPI's or other performance indicators.
• Can manage disciplinaries, performance issues or other similar employee relations issues.
• Leads operations and comfortable doing this alone in the absence of more senior management.
• A track record of delivering brilliant customer service and coaching colleagues to do the same.

Responsibilities

• Working closely with a small team of managers to make sure the store runs like clockwork every day.
• Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
• Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
• People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• Where we have close knit networks of stores it may mean that you need to help another store now and then.

Skills

Line management

Customer service

KPI delivery

Disciplinary handling

Operational leadership

Team coaching

Job description

Sainsbury's is seeking a Customer and Trading Manager for a small supermarket in Salisbury. The role focuses on keeping the store running smoothly, supervising a team of managers, and ensuring excellent service for customers.

You will lead operations during the day, handle performance and scheduling, and cooperate with nearby stores as needed. This permanent, full-time position includes a commitment to community and career development.