Store Manager - NHS-Aligned Care & Community Leader

The Boots Company PLC; Southampton; On-site; GBP 52,000 - 64,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount

Discretionary annual bonus

38 days annual leave

Enhanced maternity/paternity/adoption‑

Job summary

Boots is seeking an experienced Store Manager for a large Boots store in the UK. You will lead a multi-skilled team on the shop floor, balancing exceptional customer care with strong sales performance while collaborating with local healthcare partners.

You’ll drive a fast-paced, people-focused store culture where colleagues feel valued and empowered to deliver the Boots experience daily. Join us to shape the future of retail health services.

Qualifications

• Experience leading large, fast-paced or complex retail teams.
• Strong customer service mindset and focus on care.
• Ability to drive performance and implement in-store strategy.
• Calm, adaptable leadership style in a busy environment.

Responsibilities

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance while balancing customer care with commercial goals.
• Build relationships with local healthcare partners and GP surgeries.
• Deliver NHS and private services safely with clear, trusted advice.
• Coach and support your team to grow in confidence and skills.
• Use data and insights to identify continuous improvement opportunities.
• Create a store environment customers are proud to be part of.

Skills

Retail management

People leadership

Customer service

Team coaching

Data-driven decisions

Job description

Boots is seeking an experienced Store Manager for a large Boots store in the UK. You will lead a multi-skilled team on the shop floor, balancing exceptional customer care with strong sales performance while collaborating with local healthcare partners.

You’ll drive a fast-paced, people-focused store culture where colleagues feel valued and empowered to deliver the Boots experience daily. Join us to shape the future of retail health services.