Pharmacy Store Manager - Community Care & Growth

Boots UK; North Walsham; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Retirement savings plan

Employee discount

Discretionary annual bonus

38 days annual leave

Parental leave

Flexible benefits

Wellbeing support

Job summary

Boots UK is seeking an experienced Store Manager to lead a small store, delivering outstanding service and hands‑on dispensary leadership. You will coach your team, nurture customer relationships, and drive commercial performance while modelling Boots values.

You will champion NHS and private services, collaborate with local GP networks, and grow leadership capability toward higher roles within Boots. A community‑focused, patient‑first mindset is essential.

Qualifications

• Retail management experience and strong commercial awareness.
• NVQ Level 2 in Pharmacy Services (or UK equivalent).
• Experience working in a UK dispensary.
• Great customer service skills and a passion for delivering care.
• Ability to lead performance and implement in-store strategy.
• Calm, flexible approach with pace.
• Collaborative style to build team culture and external relationships.
• Passion for learning and helping others grow.

Responsibilities

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance, balancing customer care with commercial goals.
• Build relationships with GP surgeries and primary care networks locally.
• Deliver NHS and private services safely and confidently, with clear, trusted advice.
• Run a well-organised, compliant dispensary with attention to detail.
• Champion the Boots brand and make your store stand out.
• Understand what motivates your people and help them grow in confidence and capability.
• Be bold, try new things and use data to improve daily.

Skills

Retail management

Commercial awareness

Customer service

Leadership

Adaptability

Collaboration

Learning & development

Pharmacy experience

Education

NVQ Level 2 in Pharmacy Services (UK)

Job description

Boots UK is seeking an experienced Store Manager to lead a small store, delivering outstanding service and hands‑on dispensary leadership. You will coach your team, nurture customer relationships, and drive commercial performance while modelling Boots values.

You will champion NHS and private services, collaborate with local GP networks, and grow leadership capability toward higher roles within Boots. A community‑focused, patient‑first mindset is essential.