Store Manager: Community & Care Leadership

Boots Group; Tenby; On-site; GBP 30,000 - 42,000; Full time

Job summary

Boots Group in Tenby is seeking an experienced Store Manager to lead a close-knit team in a high-street community store. You’ll coach colleagues on exceptional service, drive sales, and ensure smooth daily operations with a focus on healthcare advice and NHS services.

You will build local partnerships, empower your team, and model Boots values while delivering commercial results and a welcoming shopping environment for customers and colleagues alike.

Qualifications

• Retail management experience and strong commercial awareness.
• Excellent customer service and care.
• Ability to lead performance and implement in-store strategy.
• A calm, flexible approach with the confidence to adapt at pace.
• A collaborative style. Able to build both a strong team culture and profitable external relationships.
• Passion for learning and a drive to support others to grow.

Responsibilities

• Lead and inspire the team to deliver exceptional service.
• Drive sales while balancing customer care with commercial goals.
• Build relationships with local healthcare networks and the community.
• Deliver NHS and private services safely with trusted advice.
• Coach the team to adopt new services and initiatives.
• Champion the Boots brand and make the store stand out.
• Use data and insights to look for ways to improve daily operations.

Skills

Retail management

Customer service

Team leadership

Strategic thinking

Data-driven

Tools

POS systems

Job description

Boots Group in Tenby is seeking an experienced Store Manager to lead a close-knit team in a high-street community store. You’ll coach colleagues on exceptional service, drive sales, and ensure smooth daily operations with a focus on healthcare advice and NHS services.

You will build local partnerships, empower your team, and model Boots values while delivering commercial results and a welcoming shopping environment for customers and colleagues alike.