Store Manager (maternity cover - 32 hours per week)

Mint Velvet; Morpeth; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

33 days holiday including bank holiday

Discretionary quarterly bonus

Staff discount

Clothing allowance

Job summary

Mint Velvet is seeking a Store Manager for a maternity cover role in Morpeth. This full-time, on-site position requires leading a small team to uphold Mint Velvet’s brand standards and deliver exceptional customer service across every shift.

You will recruit and coach staff, maintain visual standards, and drive KPIs such as customer focus and operational excellence. A proactive, brand-driven leader is essential to succeed in this fast-paced environment.

Qualifications

• Proven experience managing a small team and delivering great service to customers.
• Ability to recruit and develop a high-performing team.
• Strong understanding of brand standards and customer-focused KPIs.

Responsibilities

• Lead and motivate the store team to achieve brand KPIs: Customer Focus, Visual Excellence, Commerciality, Operations & Communication.
• Recruit and develop a capable team that reflects Mint Velvet’s profile.
• Drive personal development and improve performance continuously.

Skills

People management

Customer service

Team leadership

Visual merchandising

Job description

Store Manager (maternity cover - 32 hours per week)

Department: Retail

Employment Type: Full Time

Location: Morpeth

Description

32 hours per week

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

As a Retail Store Manager at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as, Customer Focus - Visual Excellence – Commerciality - Operations & Communication - Leading the Team...all while living and representing the Mint Velvet brand values.

Our Values:

• With Soul.
• Courage & Resilience.
• Passion & Drive.
• Entrepreneurial Spirit.
• Collaborative.

The Role

• Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail
• Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient culture
• Be proactive in driving your own personal development and continually improving your performance

  To join our vibrant and fast-growing business...

  You’ll need to have proven experience in all areas of the Store Manager role - having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

  You’ll be rewarded with...

  A competitive salary and great career prospects in a fast paced and growing business, 33 days holiday (including bank holidays), a discretionary quarterly bonus scheme with generous staff discount and clothing allowance.