Store Manager - 32h Maternity Cover, Retail Lead

Mint Velvet; Morpeth; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

33 days holiday including bank holiday

Discretionary quarterly bonus

Staff discount

Clothing allowance

Job summary

Mint Velvet is seeking a Store Manager for a maternity cover role in Morpeth. This full-time, on-site position requires leading a small team to uphold Mint Velvet’s brand standards and deliver exceptional customer service across every shift.

You will recruit and coach staff, maintain visual standards, and drive KPIs such as customer focus and operational excellence. A proactive, brand-driven leader is essential to succeed in this fast-paced environment.

Qualifications

• Proven experience managing a small team and delivering great service to customers.
• Ability to recruit and develop a high-performing team.
• Strong understanding of brand standards and customer-focused KPIs.

Responsibilities

• Lead and motivate the store team to achieve brand KPIs: Customer Focus, Visual Excellence, Commerciality, Operations & Communication.
• Recruit and develop a capable team that reflects Mint Velvet’s profile.
• Drive personal development and improve performance continuously.

Skills

People management

Customer service

Team leadership

Visual merchandising

Job description

Mint Velvet is seeking a Store Manager for a maternity cover role in Morpeth. This full-time, on-site position requires leading a small team to uphold Mint Velvet’s brand standards and deliver exceptional customer service across every shift.

You will recruit and coach staff, maintain visual standards, and drive KPIs such as customer focus and operational excellence. A proactive, brand-driven leader is essential to succeed in this fast-paced environment.