Store Manager — Lead Teams, Elevate Customer Experience

Theo Paphitis Retail Group; Chipping Barnet; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Colleague discount

Job summary

Robert Dyas is seeking a Store Manager to lead a busy store, coaching the team to deliver exceptional customer service while driving sales and profitability. You will bridge central strategy and store execution, ensuring standards and operational excellence across merchandising, stock control, and health & safety.

The role offers a dynamic, customer-focused environment with opportunities for career progression and a performance-based rewards structure.

Responsibilities

• Inspire and coach store team to smash sales targets and drive results.
• Create a high-energy, sales-focused but supportive environment where talent thrives.
• Champion the customer journey to exceed expectations every day.
• Ensure a visually stunning shop floor with high-impact merchandising.
• Recruit, develop, and retain a pipeline of retail talent.
• Master store operations from stock control to health and safety compliance.
• Analyse KPIs to identify trends and address performance gaps.

Job description

Robert Dyas is seeking a Store Manager to lead a busy store, coaching the team to deliver exceptional customer service while driving sales and profitability. You will bridge central strategy and store execution, ensuring standards and operational excellence across merchandising, stock control, and health & safety.

The role offers a dynamic, customer-focused environment with opportunities for career progression and a performance-based rewards structure.