Retail Store Manager: Lead Teams, Elevate Sales & Service

Theo Paphitis Retail Group; England; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Career growth

Work-life balance

Colleague discount

Bonus & incentives

Pension & life assurance

Job summary

Robert Dyas is seeking a Store Manager to lead a busy store, coach a high-performing team, and align store execution with central strategy. You will drive sales and profitability through excellent service, merchandising, and operational discipline.

As a customer-focused leader, you will mentor staff, manage stock and safety, and use KPI insights to close performance gaps while delivering outstanding customer experiences.

Qualifications

• Proven leadership in a retail environment.
• Experience managing teams and driving sales KPIs.
• Strong understanding of store merchandising and customer service.

Responsibilities

• Inspiring your team to smash sales targets and drive results.
• Cultivating a high-energy, sales focused but supportive work environment where talent thrives.
• Championing the customer journey to exceed expectations every single day.
• Ensuring a visually stunning shop floor with high-impact merchandising.
• Recruiting, developing, and retaining a pipeline of retail talent.
• Mastering all store operations, from stock control to health and safety compliance.
• Analysing KPIs to identify trends and address performance gaps.

Skills

Store leadership

Multi-site experience

Sales coaching

Merchandising

Financial understanding

Stakeholder communication

Job description

Robert Dyas is seeking a Store Manager to lead a busy store, coach a high-performing team, and align store execution with central strategy. You will drive sales and profitability through excellent service, merchandising, and operational discipline.

As a customer-focused leader, you will mentor staff, manage stock and safety, and use KPI insights to close performance gaps while delivering outstanding customer experiences.