Retail Store Manager: Lead with Heart & Results

The Works Stores Ltd.; Epping Forest; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Colleague Discount 25%

Holiday 33 days

Healthcare

Pension

Cycle to Work

Job summary

The Works Stores Ltd. is seeking a Retail Store Manager in the United Kingdom to lead store operations, develop the team, and deliver exceptional customer service.

You’ll drive commercial performance, manage people, standards, and service while ensuring a welcoming and well-run shopping environment. As a Brand Ambassador for The Works, you’ll inspire colleagues, maintain stock levels, safety compliance, and store presentation, and collaborate with area and central teams on initiatives to boost

Qualifications

• Experience leading a retail team.
• Strong leadership and people development skills.
• Commercially focused with track record of results.
• Excellent communication, planning and organisational abilities.

Responsibilities

• Lead, coach and develop your team to deliver excellent customer service and achieve store targets.
• Take full ownership of store performance using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability and store presentation.
• Recruit, onboard and train new team members to build a high performing team.
• Manage rotas, payroll and day-to-day operational tasks.

Skills

Retail management

Team leadership

Customer service

Data-driven decisions

Merchandising

Recruitment

Job description

The Works Stores Ltd. is seeking a Retail Store Manager in the United Kingdom to lead store operations, develop the team, and deliver exceptional customer service.

You’ll drive commercial performance, manage people, standards, and service while ensuring a welcoming and well-run shopping environment. As a Brand Ambassador for The Works, you’ll inspire colleagues, maintain stock levels, safety compliance, and store presentation, and collaborate with area and central teams on initiatives to boost