Store Manager: Lead Team, Elevate Service & Growth

Bestway Group; England; On-site; GBP 32,000 - 42,000; Full time

Job summary

Bestway Group is seeking a Store Manager for one of its company-owned stores to lead and develop the team, ensuring exceptional customer service and adherence to brand standards. You will drive performance through effective people management and operational excellence on the shop floor.

The role focuses on coaching, compliant processes, and delivering results through teamwork and strong community engagement in a busy retail environment.

Qualifications

• Excellent communication and interpersonal skills essential.
• Proven ability to lead and motivate a retail team.
• Experience delivering compliant, process-driven environments.
• Strong understanding of store operations, KPIs and profitability.

Responsibilities

• Coach and develop store team to deliver outstanding service and uphold brand standards.
• Present the store in line with company brand guidelines.
• Resolve issues affecting customer experience and communicate with colleagues.
• Build relationships with the local community to promote the brand.
• Analyse available information to maximise store turnover and profitability.
• Support promotional activities and drive achievement of team targets.

Skills

Excellent communication

Team leadership

Decision making

People management

Delegation

Working under pressure

Brand and customer focus

Job description

Bestway Group is seeking a Store Manager for one of its company-owned stores to lead and develop the team, ensuring exceptional customer service and adherence to brand standards. You will drive performance through effective people management and operational excellence on the shop floor.

The role focuses on coaching, compliant processes, and delivering results through teamwork and strong community engagement in a busy retail environment.