Store Operations Leader: Service, Growth & Compliance

Bestway-Group; Exminster; On-site; GBP 26,000 - 38,000; Full time

Job summary

Bestway Group is seeking a Deputy Store Manager for our store in the United Kingdom. You will support the Store Manager, lead the store team, and strive to deliver the best customer experience while maximising profit and ensuring compliance with all legislative areas.

You will work closely with head office teams, communicate effectively, adapt to new innovations, and embody our standards of practice as an ambassador for the brand.

Qualifications

• Excellent communication skills.
• Strong decision-making and problem-solving abilities.
• Proven ability to manage and motivate a team.
• Ability to delegate tasks effectively and multitask.

Responsibilities

• Coach and develop store team to deliver outstanding service and interact on the shop floor.
• Present the store in-line with brand standards guidelines.
• Resolve or report issues affecting the customer experience.
• Communicate positively with colleagues and provide guidance when needed.
• Build relationships with the local community to promote the brand.
• Understand support departments to optimise customer experience.
• Identify opportunities to improve store performance and drive sales.

Skills

Excellent communication

Strong decision-making

Work under pressure

Team management

Delegation

Business awareness

Job description

Bestway Group is seeking a Deputy Store Manager for our store in the United Kingdom. You will support the Store Manager, lead the store team, and strive to deliver the best customer experience while maximising profit and ensuring compliance with all legislative areas.

You will work closely with head office teams, communicate effectively, adapt to new innovations, and embody our standards of practice as an ambassador for the brand.