Retail Area Operations Leader

Bestway-Group; Southampton; On-site; GBP 28,000 - 36,000; Full time

Job summary

Bestway-Group in the United Kingdom is seeking a proactive Store Operations Leader to coach Store Managers, drive compliance and people processes, and uphold safe, legal store practices across the region.

You will analyse data, monitor P&L performance, and visit stores to implement action plans that improve sales and efficiency. Lead by example, develop teams, and build strong community relationships to reinforce the brand.

Qualifications

• Experience in retail store leadership and team coaching.
• Strong understanding of health, safety and brand standards.
• Ability to analyse performance data and translate into actions.
• Excellent communication and stakeholder management.

Responsibilities

• Coach and develop store teams to meet customer expectations.
• Lead store visits and audits to ensure brand standards.
• Analyse data to drive improvements in operations and costs.
• Support regional manager and deputise when required.
• Promote a positive customer experience across all stores.

Skills

Leadership

Customer service

Data analysis

Communication

Team coaching

Budget management

Microsoft Office

Tools

PowerPoint

Excel

Word

Job description

Bestway-Group in the United Kingdom is seeking a proactive Store Operations Leader to coach Store Managers, drive compliance and people processes, and uphold safe, legal store practices across the region.

You will analyse data, monitor P&L performance, and visit stores to implement action plans that improve sales and efficiency. Lead by example, develop teams, and build strong community relationships to reinforce the brand.