Store Manager: Drive Service & Growth

Winsley; Winsley; On-site; GBP 28,000 - 36,000; Full time

Job summary

Bestway Group in the UK is seeking a Store Manager for one of our company-owned stores in Winsley. You will lead a team to deliver outstanding customer service, maintain brand standards and drive sales through effective promotions and store presentation.

As Store Manager, you will coach colleagues, manage costs, analyse performance data, and ensure compliance with company policies. The role requires strong leadership, excellent communication, and the ability to work under pressure to achieve

Qualifications

• Proven experience managing a retail team and delivering excellent customer service.
• Experience maintaining brand standards and compliant store environments.
• Ability to analyse reports and drive store performance.
• Strong communication and leadership abilities.

Responsibilities

• Coach and develop store team to deliver outstanding service and maximise on-floor interaction.
• Present the store in line with brand standards guidelines.
• Resolve or report issues affecting the customer experience promptly.
• Communicate positively with colleagues and offer guidance when needed.
• Build relationships with the local community to promote the brand.
• Understand support departments to optimise the customer experience.
• Identify opportunities to improve store performance and drive additional business.
• Deliver action plans to develop and improve store performance.
• Analyse management information to maximise turnover and profitability.
• Ensure store control guidelines are followed by all team members.
• Manage controllable costs, focusing on people costs.
• Lead promotional activity and team participation.
• Guide the team to achieve targets and stay up to date with business information.

Skills

Excellent communication skills

High personal and professional standr

Strong decision-making

Adherence to processes and procedures

Managing and motivating a team

Delegating tasks

Work under pressure

Prioritising and multitasking

Business awareness and report reading

Job description

Bestway Group in the UK is seeking a Store Manager for one of our company-owned stores in Winsley. You will lead a team to deliver outstanding customer service, maintain brand standards and drive sales through effective promotions and store presentation.

As Store Manager, you will coach colleagues, manage costs, analyse performance data, and ensure compliance with company policies. The role requires strong leadership, excellent communication, and the ability to work under pressure to achieve