Store Manager: Lead High-Impact Retail Team

Bestway Group; Swanmore; Remote; GBP 35.000 - 52.000; Vollzeit

Zusammenfassung

Bestway Group is seeking a Store Manager for one of its company-owned stores in the United Kingdom. You will lead a team to deliver exceptional customer service, maintain presentation standards, and uphold a compliant operating environment. Focus will be on developing the team and promoting the Bestway brand locally.

The role requires strong people management, communication, and strategic thinking to grow store performance and profitability while representing Bestway in the local community.

Qualifikationen

• Excellent communication skills.
• Experience delivering a compliant environment through processes and procedures.
• Experience in managing and motivating a team.
• Ability to delegate tasks effectively.
• Ability to work under pressure and handle challenging situations.
• Ability to prioritise and multitask across varied activities.
• Strong business awareness and ability to interpret business reports.

Aufgaben

• Coach and develop store team to deliver outstanding service and interact on the shop floor.
• Present the store in line with brand standards.
• Resolve or report issues affecting the customer experience.
• Communicate positively with colleagues and offer help when needed.
• Build relationships with the local community to represent the brand.
• Understand support departments to optimise the customer experience.
• Identify opportunities to improve store performance and generate more business.
• Deliver action plans to improve store performance.
• Analyse available management information to maximise turnover and profitability.
• Ensure store control guidelines are followed by all team members.
• Manage controllable costs, focusing on people costs.
• Lead team in promotional activities and targets.
• Stay up to date with business information to develop knowledge and expertise.

Kenntnisse

Communication

Professional standards

Decision making

Compliance

Team management

Delegation

Pressure handling

Multitasking

Business awareness

Jobbeschreibung

Bestway Group is seeking a Store Manager for one of its company-owned stores in the United Kingdom. You will lead a team to deliver exceptional customer service, maintain presentation standards, and uphold a compliant operating environment. Focus will be on developing the team and promoting the Bestway brand locally.

The role requires strong people management, communication, and strategic thinking to grow store performance and profitability while representing Bestway in the local community.