Store Manager: Lead Team, Drive Sales + Flexible Hours

Oliver Bonas Limited; Whitmore; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Generous employee discount up to 60%

Employee assistance programme

Flexible holiday 30 days

Annual discretionary bonus

Pension plan

Refer a Friend incentive

EDI & inclusion networks

Wellbeing support through MentalHealth

Job summary

Oliver Bonas Limited in Bromley is seeking a Store Manager to lead the team, drive sales and deliver exceptional customer service. You will report to the Area Manager and inspire with a positive, hands-on leadership style while balancing commercial targets with excellent colleague development.

This flexible hours role opens conversations about working patterns. You will analyse store performance, run progress meetings, set SMART objectives, and ensure the OB standards are met, delivering a

Qualifications

• Experience in team management.
• Ability to drive sales and customer satisfaction.
• Comfort with analysing performance data and KPIs.
• Strong leadership and communication skills.

Responsibilities

• Analyse a variety of reports to measure the store and team performance.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Provide leadership to all team members and align personal and store objectives.
• Conduct progress meetings and appraisals and set SMART goals.
• Communicate development issues to the Area Manager and People Advisor.
• Deliver a great customer experience and meet service expectations.
• Ensure exemplary customer service and adherence to OB standards.
• Maintain an approachable yet authoritative communication style.
• Lead by example to create a warm, inclusive store environment.

Skills

Team management

Customer service

KPI tracking

Retail operations

Job description

Oliver Bonas Limited in Bromley is seeking a Store Manager to lead the team, drive sales and deliver exceptional customer service. You will report to the Area Manager and inspire with a positive, hands-on leadership style while balancing commercial targets with excellent colleague development.

This flexible hours role opens conversations about working patterns. You will analyse store performance, run progress meetings, set SMART objectives, and ensure the OB standards are met, delivering a