Store Manager | Lead Boldly, Grow Sales, Flexible Hours

Oliver Bonas Limited; United Kingdom; Remote; GBP 28.000 - 36.000; Teilzeit

Benefits dieser Stelle

Generous employee discount up to 60%

24 hour employee assistance programme

Flexible holiday 30–35 days

Annual discretionary bonus scheme

Private Medical / Westfield Health

Pension scheme

Refer a Friend incentive

Enhanced parental leave

EDI and inclusion networks

Mental Health First Aider support

360L eLearning

In-store refreshments

Zusammenfassung

Oliver Bonas Limited is seeking a Store Manager for our Bluewater store. You will lead the team to drive sales, mentor staff, and ensure outstanding customer experiences across all shifts. The role offers a flexible contract with fixed weekly hours and discussions about working flexibly.

You will analyse reports, monitor KPIs, and conduct timely progress meetings to set SMART goals. You’ll communicate development needs to the Area Manager and People Advisor while upholding OB standards and brand

Qualifikationen

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Kind, helpful and considerate towards customers and team members alike.
• Provide a great experience to every customer delivering on our service expectations.
• Lead by example to ensure your team deliver exceptional customer experiences.
• Be genuine with customers by creating a warm, inclusive, comfortable atmosphere through the store.

Aufgaben

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
• Communicate any development/training issues that are identified to the Area Manager and People Advisor.
• Provide a great experience to every customer delivering on our service expectations.
• Ensure exemplary customer service is delivered by the team at all times.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Kenntnisse

Team management

Customer service

Multi-tasking

Commercial awareness

Ambition

Resourcefulness

Ausbildung

N/A

Jobbeschreibung

Oliver Bonas Limited is seeking a Store Manager for our Bluewater store. You will lead the team to drive sales, mentor staff, and ensure outstanding customer experiences across all shifts. The role offers a flexible contract with fixed weekly hours and discussions about working flexibly.

You will analyse reports, monitor KPIs, and conduct timely progress meetings to set SMART goals. You’ll communicate development needs to the Area Manager and People Advisor while upholding OB standards and brand