Store Manager - Flexible Hours, Growth & 60% Staff Discount

Oliver Bonas Limited; Fareham; Hybrid; GBP 27.000 - 34.000; Teilzeit

Benefits dieser Stelle

Generous employee discount up to 60%

Flexible holiday – 30 days

Annual discretionary bonus

Private medical / health plan

Pension scheme

Refer a Friend incentive

EDI & inclusion initiatives

Zusammenfassung

Oliver Bonas Limited is seeking a Store Manager for our Whiteley store to lead the team, drive sales and deliver exceptional customer experiences. Reporting to the Area Manager, you will inspire the team with positivity and a friendly store atmosphere while meeting store objectives.

You will analyse reports, work with KPIs, conduct progress meetings and set SMART goals, ensuring adherence to OB standards and providing a great customer journey at every interaction.

Qualifikationen

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who is kind, helpful and considerate towards customers and team members alike.
• Lead by example to ensure your team deliver exceptional customer experiences.
• Be genuine with customers by creating a warm, inclusive atmosphere through the store.

Aufgaben

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
• Communicate any development/training issues that are identified to the Area Manager and People Advisor.
• Provide a great experience to every customer delivering on our service expectations.
• Ensure exemplary customer service is delivered by the team at all times.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Kenntnisse

Team management

Customer service

Leadership

Jobbeschreibung

Oliver Bonas Limited is seeking a Store Manager for our Whiteley store to lead the team, drive sales and deliver exceptional customer experiences. Reporting to the Area Manager, you will inspire the team with positivity and a friendly store atmosphere while meeting store objectives.

You will analyse reports, work with KPIs, conduct progress meetings and set SMART goals, ensuring adherence to OB standards and providing a great customer journey at every interaction.