Assistant Store Manager | Flexible Hours & Team Growth

Oliver Bonas Limited; Bath; Hybrid; GBP 28,000 - 36,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

Flexible holiday 30–35 days

Annual discretionary bonus scheme

Westfield Health Cash Plan

Pension auto-enrolment

Refer a Friend incentive

EDI and Diversity initiatives

Mental Health First Aider

360L eLearning access

Free refreshments and treats in store

Job summary

Oliver Bonas Limited in Bath is seeking an Assistant Store Manager to support the Store Manager in driving sales and leading the team. The role offers flexible hours with a fixed weekly schedule and the chance to contribute to a vibrant, customer‑focused OB store.

You will analyse store performance, mentor colleagues, and ensure exceptional customer experiences while upholding OB standards and tone of voice across all communications.

Qualifications

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who’s kind, helpful and considerate towards customers and team members alike.
• Calm, solutions focused with strong listening skills to find way to make things right.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Responsibilities

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Lead by example and provide guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Provide a great experience to every customer delivering on our service expectations.
• Work alongside the store manager to ensure the team delivers exceptional customer experiences.
• Be genuine with customers by creating a warm, inclusive, comfortable atmosphere through the store.
• Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.
• Work with your team to develop and support their career progression.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Skills

Team management

Positive attitude

Customer focus

Organisational skills

Ambition

Job description

Oliver Bonas Limited in Bath is seeking an Assistant Store Manager to support the Store Manager in driving sales and leading the team. The role offers flexible hours with a fixed weekly schedule and the chance to contribute to a vibrant, customer‑focused OB store.

You will analyse store performance, mentor colleagues, and ensure exceptional customer experiences while upholding OB standards and tone of voice across all communications.