Store Manager — Lead High-Impact Retail Team

Topps Group; Pimley; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Competitive basic salary

Sales commission and bonus

No evening work

Christmas Eve & Boxing Day off

Ongoing training and progression

Generous staff discount

Job summary

Topps Group is recruiting a Store Manager to lead a busy tile retail store in the UK. You will be responsible for the store’s sales performance, profitability and operational standards, while coaching a team to deliver exceptional customer experiences.

You will inspire and develop your team, manage full P&L, and drive both trade and retail sales targets within a trusted, community-focused culture. Strong leadership and communication are essential.

Qualifications

• Experience leading store teams with P&L responsibility.
• Strong communication and people leadership.

Responsibilities

• Leading, inspiring and coaching your store team to foster a high‑performance culture with great service and consistent standards.
• Taking full accountability for the store’s commercial results and meeting trade and retail targets.
• Using the Topps Sales Framework to deliver a customer‑first, consultative approach that uncovers needs and closes sales.
• Developing your team through coaching and regular feedback to excel in customer conversations and deliver outcomes.
• Leading by example on the shop floor and motivating the team through actions.
• Maintaining exceptional operational standards to ensure the store runs efficiently and safely.

Job description

Topps Group is recruiting a Store Manager to lead a busy tile retail store in the UK. You will be responsible for the store’s sales performance, profitability and operational standards, while coaching a team to deliver exceptional customer experiences.

You will inspire and develop your team, manage full P&L, and drive both trade and retail sales targets within a trusted, community-focused culture. Strong leadership and communication are essential.