Store Manager - Lead High-Performance Retail & Growth

Topps Group; Cannock Chase; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Commission & bonus

No evening shifts

Christmas Eve & Boxing Day off

Training & progression

Staff discount

Benefits platform access

Job summary

Topps Group in the UK is looking for a Store Manager to lead a busy store, drive sales and deliver outstanding customer service using the Topps Sales Framework.

You will inspire, coach and develop your team, own P&L, and ensure both trade and retail targets are met while upholding high operational standards. This role offers competitive pay, bonus potential, and clear progression opportunities.

Qualifications

• Experience leading store teams and driving sales targets.
• Proven ability to manage profits and loss and uphold operating standards.
• Strong communication and people leadership skills.

Responsibilities

• Lead, inspire and coach the store team to deliver high service levels and sales behaviours.
• Own the store's commercial results and pursue trade and retail targets.
• Apply the Topps Sales Framework to uncover needs and close sales.
• Develop the team through coaching and regular feedback for excellent customer conversations.
• Lead by example on the shop floor to motivate and deliver outstanding results.
• Maintain operational standards to ensure a safe, efficient and outstanding store experience.

Skills

People leadership

Communication

Sales leadership

Customer service

P&L management

Job description

Topps Group in the UK is looking for a Store Manager to lead a busy store, drive sales and deliver outstanding customer service using the Topps Sales Framework.

You will inspire, coach and develop your team, own P&L, and ensure both trade and retail targets are met while upholding high operational standards. This role offers competitive pay, bonus potential, and clear progression opportunities.