Store Manager: Lead a Large Team in Healthcare Retail

BOOTS; Beverley; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount across Boot

Discretionary annual bonus

38 days annual leave

Enhanced maternity/paternity/adoption

Flexible benefits scheme; holiday buy,

24/7 counselling and wellbeing support

Job summary

Boots is seeking an experienced Store Manager to lead one of our larger stores where retail and healthcare converge. You will guide a multi-skilled team on the shop floor, drive performance, and deliver exceptional service to customers and patients.

You'll build relationships with local healthcare partners, balance commercial goals with care, and role-model how great care and strong sales go together. This is a hands-on leadership role with room to grow.

Qualifications

• Retail management experience in a large, fast-paced or complex environment.
• Ability to drive performance and implement strategy in-store.
• Great customer service skills and a passion for customer care.
• A calm, flexible approach with the confidence to adapt at pace.
• A collaborative style. Able to build both a strong team culture and profitable external relationships.
• Passion for learning and a drive to support others to grow.

Responsibilities

• Lead and inspire your team to deliver exceptional service
• Drive sales and performance, balancing customer care with commercial goals
• Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
• Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice
• Champion the Boots brand and making your store stand out
• Get to know your people - what motivates them, and what needs to change
• Coach and support your team - helping them grow in confidence, skills and experience
• Be bold, try new things and use data and insights to look for ways to improve every day
• Create a store environment and experience your team can be proud of and that keep customers coming back

Skills

Retail management

Performance driving

Customer service

Calm & flexible

Collaborative leadership

People development

Job description

Boots is seeking an experienced Store Manager to lead one of our larger stores where retail and healthcare converge. You will guide a multi-skilled team on the shop floor, drive performance, and deliver exceptional service to customers and patients.

You'll build relationships with local healthcare partners, balance commercial goals with care, and role-model how great care and strong sales go together. This is a hands-on leadership role with room to grow.