Pharmacy Store Manager – Community Care Leader

Boots; Kelso; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Employee discount across Boots and/ or

Discretionary annual bonus

38 days annual leave

Enhanced parental leave pay and gift

Flexible benefits scheme

24/7 wellbeing support

Job summary

Boots is seeking an experienced Store Manager for a small-format store in the UK. You will lead a close-knit team on the shop floor and in the dispensary, delivering outstanding service while driving sales and operational excellence.

You will build relationships with customers and local healthcare partners, develop team capability, and champion the Boots brand. This role offers opportunities to grow into larger stores or leadership roles.

Qualifications

• Retail management experience and strong commercial awareness.
• Experience working in a UK dispensary.
• Great customer service skills and a passion for delivering care.
• Ability to lead performance and implement strategy in-store.
• Collaborative style and ability to build a strong team culture and external relationships.
• Calm, flexible approach with the confidence to adapt at pace.
• Passion for learning and helping others to grow.

Responsibilities

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance, balancing customer care with commercial goals.
• Build relationships with GP surgeries and local communities.
• Deliver NHS and private services safely with clear, trusted advice.
• Run a well-organised, compliant dispensary with attention to detail.
• Champion the Boots brand and make your store stand out.
• Coach and support your team to grow in confidence and skills.
• Be bold, try new things and use data to improve daily.

Skills

Retail management

Commercial awareness

Customer service

Leadership

Adaptability

Team collaboration

People development

Education

NVQ Level 2 Pharmacy Services (UK)

Job description

Boots is seeking an experienced Store Manager for a small-format store in the UK. You will lead a close-knit team on the shop floor and in the dispensary, delivering outstanding service while driving sales and operational excellence.

You will build relationships with customers and local healthcare partners, develop team capability, and champion the Boots brand. This role offers opportunities to grow into larger stores or leadership roles.