Store Manager — Community Pharmacy Leader

Boots; Hull and East Yorkshire; On-site; GBP 34,000 - 48,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount across Boot

Discretionary annual bonus

38 days annual leave

Enhanced maternity/paternity/adoption

Flexible benefits scheme

24/7 counselling and wellbeing support

Job summary

Boots is seeking an experienced Store Manager to lead a small Boots store, delivering outstanding service while driving sales and operational excellence. You’ll manage a close-knit team on the shop floor and in the dispensary, building authentic relationships with customers and local healthcare partners.

You’ll foster a supportive culture, coach colleagues to grow, and use data to identify improvements. The role offers career progression toward larger stores or senior leadership within Boots.

Qualifications

• Retail management experience and strong commercial awareness.
• NVQ Level 2 in Pharmacy Services (or UK equivalent).
• Experience working in a UK dispensary.
• Great customer service skills and a passion for delivering care.
• Ability to lead performance and implement strategy in-store.
• A calm, flexible approach with the confidence to adapt at pace.
• A collaborative style. Able to build both a strong team culture and profitable external relationships.
• Passion for learning and a drive to support others to grow.

Responsibilities

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance, balancing customer care with commercial goals.
• Build strong relationships with GP surgeries, primary care networks and actively engage with the local community.
• Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice.
• Work in and run a well-organised and compliant dispensary, where attention to detail really matters.
• Champion the Boots brand and making your store stand out.
• Get to know your people - what motivates them, and what needs to change.
• Coach and support your team-helping them grow in confidence, skills and experience.
• Be bold, try new things and use data and insights to look for ways to improve every day, At Boots, your career can be as ambitious as you are.
• As Store Manager in a small store, you'll be perfectly placed to build your leadership capability and take the next step.

Skills

Retail management

Customer service

People leadership

Healthcare knowledge

Education

NVQ Level 2 in Pharmacy Services

Job description

Boots is seeking an experienced Store Manager to lead a small Boots store, delivering outstanding service while driving sales and operational excellence. You’ll manage a close-knit team on the shop floor and in the dispensary, building authentic relationships with customers and local healthcare partners.

You’ll foster a supportive culture, coach colleagues to grow, and use data to identify improvements. The role offers career progression toward larger stores or senior leadership within Boots.