Store Manager — Lead Large Healthcare Retail Team

Boots; Beverley; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount acrossBoots

Discretionary annual bonus

38 days annual leave

Enhanced maternity/paternity/adoption留

Flexible benefits scheme

Wellbeing support

Job summary

Boots is seeking an experienced Store Manager to lead one of our large Boots stores where retail and healthcare come together. You’ll guide a multi-skilled team on the shop floor, model compassionate customer care, and ensure excellent service while delivering strong performance.

You’ll build relationships with local healthcare partners, NHS services, GP surgeries, and the community. This role rewards coaching, data-driven decision making, and a visible leadership style that inspires trust and

Qualifications

• Retail management experience in a large, fast-paced or complex environment.
• Ability to drive performance and implement strategy in-store.
• Great customer service skills and a passion for customer care.
• Calm, flexible approach with the confidence to adapt at pace.
• Collaborative style to build strong team culture and external relationships.
• Passion for learning and a drive to support others to grow.

Responsibilities

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance, balancing customer care with commercial goals.
• Build strong relationships with GP surgeries, primary care networks and actively engage with the local community.
• Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice.
• Champion the Boots brand and making your store stand out.
• Get to know your people – what motivates them, and what needs to change.
• Coach and support your team—helping them grow in confidence, skills and experience.
• Be bold, try new things and use data and insights to look for ways to improve every day.
• Create a store environment and experience your team can be proud of and that keep customers coming back.

Skills

Retail management

Team leadership

Customer service

Commercial acumen

Adaptive in fast-paced environments

Digital tools proficiency

Job description

Boots is seeking an experienced Store Manager to lead one of our large Boots stores where retail and healthcare come together. You’ll guide a multi-skilled team on the shop floor, model compassionate customer care, and ensure excellent service while delivering strong performance.

You’ll build relationships with local healthcare partners, NHS services, GP surgeries, and the community. This role rewards coaching, data-driven decision making, and a visible leadership style that inspires trust and