Store Manager: Lead a Fast, Friendly Service Team

Greggs plc; Northampton; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay + commission

Discount up to 50% for you and aFamily

Free hot drinks on shift

Paid breaks

Profit sharing 10% of profits

Health and Wellbeing app (Remote GP, 1

Holiday entitlement that grows with us

Colleague share plans

Pension scheme with 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts

Job summary

Greggs plc in Northampton is seeking a Shop Manager to lead a team and deliver fast, friendly service across in-store, delivery, Click + Collect and drive thru channels. You will ensure a brilliant customer experience whether customers order in store or online.

In a typical day you will recruit, train and engage colleagues, manage wage and waste controls, and stay hands-on with food preparation and serving customers. The shop must be clean and welcoming.

Qualifications

• Experience as Supervisor or Line Manager in food-on-the-go or retail.
• Proven customer service excellence.
• Ability to develop and lead a team.

Responsibilities

• Lead the team to deliver results and maintain shop standards.
• Drive high performance through recruitment, training and development.
• Monitor wage and waste controls and customer service standards.
• Hands-on in food preparation and serving customers.
• Keep the shop clean, stocked and welcoming.

Skills

Team leadership

Customer service

Retail experience

Food preparation

Job description

Greggs plc in Northampton is seeking a Shop Manager to lead a team and deliver fast, friendly service across in-store, delivery, Click + Collect and drive thru channels. You will ensure a brilliant customer experience whether customers order in store or online.

In a typical day you will recruit, train and engage colleagues, manage wage and waste controls, and stay hands-on with food preparation and serving customers. The shop must be clean and welcoming.