Store Manager: Lead a Creative, High-Impact Retail Team

The Works Stores Ltd; Perth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Colleague Discount

MyWorks Discounts

Family Friendly Leave

33 Days Holiday

Early Wage Access

Can-Do Academy

Share Scheme

Employee Support

Healthcare Cash Plan

Long Service Awards

Pension

Life Assurance

Cycle to Work

Charity Giving

Job summary

The Works Stores Ltd in Perth is seeking a Store Manager to lead our Perth city store to success. You’ll inspire and develop your team, drive commercial performance, and ensure a welcoming, well-run shopping experience.

You’ll own all aspects of store operations, from people and performance to visual standards and service, delivering exceptional service and guiding customers on their shopping missions. As a Brand Ambassador, you’ll represent our values on the shop floor, collaborate with area

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning, and organisational abilities.
• Confident using data to inform decisions and improve performance.
• Flexible, resilient, and able to adapt to changing priorities.
• Experience in a high-volume or value retail environment.
• Familiarity with retail systems and reporting tools.
• Experience managing recruitment, training, and performance processes.
• Tech savvy with back-office systems, EPoS Tills, emails and video calls.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team to follow.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed, and genuinely cared for.
• Collaborate with your Area Manager, stores in your area and central teams to implement business initiatives and share feedback from the shop floor.

Skills

Retail management

Leadership

People development

Commercial awareness

Data driven

Communication skills

Adaptability

Tools

EPoS Tills

Job description

The Works Stores Ltd in Perth is seeking a Store Manager to lead our Perth city store to success. You’ll inspire and develop your team, drive commercial performance, and ensure a welcoming, well-run shopping experience.

You’ll own all aspects of store operations, from people and performance to visual standards and service, delivering exceptional service and guiding customers on their shopping missions. As a Brand Ambassador, you’ll represent our values on the shop floor, collaborate with area