Store Manager: Lead a Creative, Customer-Focused Team

The Works Stores Ltd; Leicester; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25% Colleague Discount!-Plus, Double/3

Holiday – 33 days incl. bank holidays

Can-Do Academy

Share Scheme

Healthcare Cash Plan

Training and development opportunities

Time well spent perks

Job summary

The Works Stores Ltd in Leicester is seeking an experienced Retail Store Manager to lead a busy store, drive sales, and deliver an exceptional customer experience. You will inspire and develop your team, manage store operations, and ensure high standards of presentation and service.

You will use data to optimise performance, recruit and train staff, and collaborate with area and central teams to implement initiatives. A 40-hour contract and inclusive benefits are offered.

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning and organisational abilities.
• Confident using data to inform decisions.

Responsibilities

• Lead, coach and develop your team to deliver excellent customer service and achieve store targets.
• Take full ownership of store performance using data and insights to drive results.
• Maintain high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard and train new team members to build a high performing team.
• Manage rotas, payroll and day-to-day operational tasks.
• Ensure compliance with health & safety, cash handling and loss prevention policies.

Skills

Retail management

Leadership

Communication

Data-driven decisions

Tools

EPOS Tills

Back-office systems

Job description

The Works Stores Ltd in Leicester is seeking an experienced Retail Store Manager to lead a busy store, drive sales, and deliver an exceptional customer experience. You will inspire and develop your team, manage store operations, and ensure high standards of presentation and service.

You will use data to optimise performance, recruit and train staff, and collaborate with area and central teams to implement initiatives. A 40-hour contract and inclusive benefits are offered.