Store Manager: Lead Creative Retail Team

The Works Stores Ltd; Clydebank; Vor Ort; GBP 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

25% Colleague Discount

MyWorks discounts

Family Friendly Leave

Holiday – 33 days

Stream wage access

Can-Do Academy

Share Scheme

24/7 support for you and your family

Healthcare Cash Plan

Long service awards

Pension

Life assurance

Cycle to Work

Charity giving

Zusammenfassung

The Works Stores Ltd in Clydebank is seeking a Retail Store Manager to lead a busy store and develop a high-performing team. You will drive commercial performance, maintain exceptional customer service, and ensure a welcoming, well-run shopping experience.

You’ll own store operations, from people and performance to standards and stock, using data to inform decisions and deliver results. This 40-hour contract offers opportunities to grow with a market-leading retailer.

Qualifikationen

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Excellent communication, planning and organisational abilities.
• Confident using data to inform decisions and improve performance.
• Flexible, resilient and able to adapt to changing priorities.
• Experience in a high-volume or value retail environment.
• Familiarity with retail systems and reporting tools.
• Experience managing recruitment, training, and performance processes.
• Tech savvy with using back-office systems, EPoS tills, emails and video calls.

Aufgaben

• Lead, coach, and develop your team to deliver excellent customer service and achieve store targets.
• Lead by example as a brand ambassador representing The Works to inspire your team.
• Take full ownership of store performance, using data and insights to drive results.
• Ensure high standards of visual merchandising, stock availability, and store presentation.
• Recruit, onboard, and train new team members, building a high performing, engaged team.
• Manage rotas, payroll, and operational tasks to ensure efficient day-to-day running.
• Maintain compliance with health & safety, cash handling, and loss prevention policies.
• Foster a positive, inclusive, and supportive team culture where people feel developed.
• Collaborate with Area Manager, stores in area and central teams to implement business initiatives and feedback.

Kenntnisse

Retail management

Leadership

Data-driven decisions

Customer service

Communication

Team development

Tools

EPOS systems

Reporting tools

Jobbeschreibung

The Works Stores Ltd in Clydebank is seeking a Retail Store Manager to lead a busy store and develop a high-performing team. You will drive commercial performance, maintain exceptional customer service, and ensure a welcoming, well-run shopping experience.

You’ll own store operations, from people and performance to standards and stock, using data to inform decisions and deliver results. This 40-hour contract offers opportunities to grow with a market-leading retailer.